Shanghai Kaiyang Pump Manufacturing Co., Ltd. specializes in the production of electric diaphragm pumps, pneumatic double diaphragm pumps and pneumatic pumps. It is a diaphragm pump manufacturer with R & D, manufacturing, sales and service in one.
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Kaiyang Pump Technical Support , Kaiyang Service Hotline
Since its establishment, Shanghai Kaiyang Pump Industry has adhered to the concept of customer-centric and quality-oriented survival and development. Providing comprehensive technical support to customers has become an important task for Kaiyang Company. Especially in the modern market with intense competition, technical support is even more important. Kaiyang pump industry's sales staff will carry out pre-post technical training, general technical problems in the pump industry we will solve sales; if you encounter complex and difficult technical problems, Kaiyang will have professional technical staff to come forward to solve.
Pre-sales personnel should be the bridge between project developers and business sales personnel. In the eyes of business sales personnel, pre-sales personnel play the role of technical personnel or technical experts, while in the eyes of developers in project implementation, pre-sales personnel are focused Technical sales personnel, in the eyes of users, pre-sales personnel, are technical experts representing the company's technical level. In a specific pre-sales technical support activity, the pre-sales staff coordinated the relationship between sales staff, users, and post-developers to show the company's technical strength to the user, listen to the user's initial needs, and discuss the initial framework of the project system with the user. It is the original designer of the technical framework of the project to assist sales staff to recommend the company's products and technical advantages to users, and to shield users from unreasonable needs that bring technical risks to project implementation.
Kaiyang Pump Industry mainly provides the following services in terms of technical support:
1.Shanghai Kaiyang will produce in strict accordance with the technical requirements agreed by the two parties and strictly implement the manufacturing specifications and inspection standards in the technical information provided by the customer
2. Shanghai Kaiyang is responsible for the progress of equipment manufacturing and delivery according to the contract. Kai Yang guarantees that the completion and delivery of the equipment on time and with the quality and quantity shall not be affected by other projects being performed and any other reasons.
3. Kaiyang is responsible for the transportation, installation, commissioning and personnel training of the equipment. Pneumatic diaphragm pumps, electric diaphragm pumps, pressure test pumps, multi-stage pumps, sewage pumps and other water pumps are simple to use. Generally, as long as you read the instructions carefully, you can start the operation. If the customer encounters technical difficulties or cannot turn on the pump of the company, please call Kaiyang Customer Service Center: 021-20978860-0 , Kaiyang will reply within one hour; if the customer can't solve the technical problem through communication Kaiyang arrived at the customer's site for guidance within 3 working days.
4. Kaiyang is responsible for the performance and functions of the entire device. During the operation of the equipment, if it is found that the equipment provided by Kaiyang is not reasonably designed or configured, the entire system function cannot meet the requirements of this agreement, Kaiyang is fully responsible.
5 , Kai Yang quality assurance and after-sales service for the entire equipment. The quality guarantee period of the whole machine is three years, except for wearing parts. In order to ensure that customers do not affect production when replacing wearing parts, Kai Yang recommends that customers purchase maintenance kits when purchasing products;
Company Name: Shanghai Kaiyang Pump Manufacturing Co., Ltd.
Free service hotline: 400-060-5950
Sales Hotline: 0086-021-20978860-0
Address: 1309 Fengqiao Village Industrial Park, Fengxian District, Shanghai
Company email: firstname.lastname@example.org
Company website: hnqzgy.com